Visit your vet
Get an appointment with your veterinarian
Have your pet diagnosed and treated by a licensed veterinarian. When on vacation with your pet, you can visit any licensed veterinarian anywhere in Canada and the Continental United States and you'll be covered.
What's my co-insurance?
This is the portion of the pet insurance claim that you, the policyholder, must pay. With The Personal Pet Insurance Program, we pay 80% of your veterinary fees and you are responsible for the remaining 20%.
What's my deductible?
The deductible is a fixed amount which you are responsible for. This amount is deducted from your claim after co-insurance has been applied. With our coverage, you only have to pay one annual deductible, no matter how many insurance claims you have throughout the year. You are not required to pay the annual deductible in years that you do not claim.
Pay your veterinary bill
Don't worry, we’ll be paying you back shortly. If it’s a straightforward visit, we’ll have a payment out to you within 5 to 10 days. For more complex cases, your vet can contact Western to arrange direct payment. You'll still need to pay the deductible and co-insurance but Western will pay its portion of eligible expenses directly to the veterinarian.
What's my co-insurance?
This is the portion of the pet insurance claim that you, the policyholder, must pay. With The Personal Pet Insurance Program, we pay 80% of your veterinary fees and you are responsible for the remaining 20%.
What's my deductible?
The deductible is a fixed amount which you are responsible for. This amount is deducted from your claim after co-insurance has been applied. With our coverage, you only have to pay one annual deductible, no matter how many insurance claims you have throughout the year. You are not required to pay the annual deductible in years that you do not claim.
Complete our claim form
This is the most important step. Our easy-to-use claim form must be fully completed and signed by both you and your vet. You can download a claim form at your convenience or pick one up at your vet office. Again, don’t forget to sign it and have your vet sign it, too. Incomplete forms can cause delays.
What's my co-insurance?
This is the portion of the pet insurance claim that you, the policyholder, must pay. With The Personal Pet Insurance Program, we pay 80% of your veterinary fees and you are responsible for the remaining 20%.
What's my deductible?
The deductible is a fixed amount which you are responsible for. This amount is deducted from your claim after co-insurance has been applied. With our coverage, you only have to pay one annual deductible, no matter how many insurance claims you have throughout the year. You are not required to pay the annual deductible in years that you do not claim.
Send us the completed claim form
All you have to do now is mail, fax or email your claim form (along with a copy of your paid and itemized vet bill) to Western Financial Insurance Company.
By mail:
Western Financial Insurance Company
Att: Claims Dept.
200-1200 Portage Ave.
Winnipeg, MB R3G 0T5
By fax:
1-866-501-5580
By email:
claims@westernfic.com
What's my co-insurance?
This is the portion of the pet insurance claim that you, the policyholder, must pay. With The Personal Pet Insurance Program, we pay 80% of your veterinary fees and you are responsible for the remaining 20%.
What's my deductible?
The deductible is a fixed amount which you are responsible for. This amount is deducted from your claim after co-insurance has been applied. With our coverage, you only have to pay one annual deductible, no matter how many insurance claims you have throughout the year. You are not required to pay the annual deductible in years that you do not claim.
Receive your payment
Our claims advisors will process your claim quickly and send you a cheque - typically within 5 to 10 days. We can even arrange for direct deposit to your bank account if you wish.
Please remember that you'll be reimbursed for your original claim amount, less your co-insurance and deductible. Naturally, your policy’s coverage limits also apply.
What's my co-insurance?
This is the portion of the pet insurance claim that you, the policyholder, must pay. With The Personal Pet Insurance Program, we pay 80% of your veterinary fees and you are responsible for the remaining 20%.
What's my deductible?
The deductible is a fixed amount which you are responsible for. This amount is deducted from your claim after co-insurance has been applied. With our coverage, you only have to pay one annual deductible, no matter how many insurance claims you have throughout the year. You are not required to pay the annual deductible in years that you do not claim.