About the CSQ and The Personal
For more than 20 years, CSQ offers its members Les protections RésAut CSQ , a unique*auto,home and business insurance plan negotiated by CSQ with The Personal. Over 40 000 CSQ members are actually insured with this program.
Founded in 1974, The Personal is the first auto and home group insurance company in Quebec* and one of the leading group insurance companies in Canada. It offers competitive rate exclusively* to members and employees of partner organizations, like CSQ and exceptional service.
Customer Satisfaction
The Personal’s 1,200 employees are dedicated to your satisfaction. Here are some examples:
- 97% of CSQ members insured with Les protections RésAut CSQ say they are satisfied with our customer service following a claim.
- Over 97% of CSQ members insured with Les protections RésAut CSQ renew their insurance policies year after year.
- The Personal claims advisors are available day and night in case of an emergency, to ensure that your claim is processed within minutes of your call.
*According to the data from the 2008 report (in french only) on insurance published by the Autorité des marchés financiers and the data base of MSA Research Inc., we note that among home and auto group insurers on the group insurance market, The Personal is the group insurer with the largest volume of business in Quebec.
* Only members of the CSQ and of its affiliated organizations can take advantage of Les protections RésAut CSQ.